Privacy Policy
How we protect and handle your personal information
Last Updated: November 25, 2025
NestKeepr ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our homeowner intelligence platform and related services (collectively, the "Services").
By using NestKeepr, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
When you create an account or use our Services, we may collect:
- Name, email address, and phone number
- Home address and property information
- Identity verification information (as required by law)
- Payment information (processed securely through third-party providers)
Property Data
We collect and process property-related information including:
- Property ownership records (from public sources)
- Property value estimates and market data
- Documents you upload (deeds, inspections, warranties, receipts, etc.)
- Photos of your property and home components
- Maintenance records and service history
- Mortgage and insurance information you provide
Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
- SMS delivery and interaction data
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process and extract information from documents using AI
- Track property values, maintenance schedules, and send you updates
- Send you SMS notifications, alerts, and weekly updates
- Verify property ownership and identity
- Connect you with trusted service providers when relevant
- Analyze usage patterns to improve user experience
- Comply with legal obligations and protect against fraud
- Communicate with you about your account and our Services
How We Share Your Information
Service Providers
We share information with trusted third-party service providers who help us operate our platform:
- Cloud infrastructure providers (database, storage, hosting)
- AI and machine learning services (document processing)
- Property data providers (market values, ownership records)
- Communication services (SMS, email delivery)
- Payment processors (if applicable)
Professional Partners
With your consent, we may share relevant property information with:
- Real estate agents you choose to work with
- Service providers you request (contractors, plumbers, etc.)
- Mortgage lenders or financial institutions (only when you initiate contact)
Legal Requirements
We may disclose information if required by law, subpoena, or other legal process, or to protect our rights, property, or safety.
What We Don't Do:
- We do not sell your personal information to third parties
- We do not share your data with advertisers
- We do not use your documents for purposes beyond providing our Services
Data Security
We implement industry-standard security measures to protect your information:
- Data encryption in transit (TLS/SSL) and at rest
- Regular security audits and monitoring
- Access controls and authentication measures
- Secure cloud infrastructure with enterprise-grade providers
- Financial data protection following industry best practices
While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
Your Privacy Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a portable format
- Restrict Processing: Request that we limit how we use your information
To exercise these rights, contact us at privacy@nestkeepr.com
State-Specific Privacy Rights
California Residents (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete, and the right to opt-out of sales (we do not sell personal information).
Other State Privacy Laws
If you reside in Virginia, Colorado, Connecticut, Utah, or other states with comprehensive privacy laws, you may have similar rights. Contact us to exercise your rights under applicable state law.
Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Data Retention
We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.
International Users
Our Services are operated in the United States. If you access our Services from outside the U.S., your information will be transferred to, stored, and processed in the United States. By using our Services, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices:
Email: privacy@nestkeepr.com
Mail:
NestKeepr
1309 Coffeen Avenue STE 1200
Sheridan, WY 82801